A clean claim file workspace for insurance appraisal umpires.
Keep each umpire file organized and neutral — estimates from both sides, documents, photos, correspondence, scheduling, notes, and decision and award tracking in one place.
PreviewTwo positions arrive. One award leaves.
An umpire file is not a pipeline. Two parties submit independently, the umpire reviews both against the same record, and the decision closes the file.
Position A
The first appraiser's scope, estimate, and supporting evidence.
Position B
The second appraiser's scope, estimate, and supporting evidence.
Review
Both submissions sit on one file, with documents and photographs side by side.
Conference & inspection
Any joint inspection or conference is scheduled and recorded on the record.
Award
The decision is issued and the file closes with a timestamped history of who filed what, and when.
What makes an umpire file hard to close
Both sides' positions to track
Carrier and appraiser estimates, scopes, and correspondence need to stay organized and clearly separated per file.
Scheduling across parties
Coordinating inspections and conferences across multiple parties is hard without a shared calendar.
Deadlines and award status
Decision timelines and award status need a clear, defensible record.
A neutral, clean record
An umpire workspace has to look impartial to both sides, and stay orderly while it does.
The workspace, on one open file
A look at the command center, organized around this role's workflows.
The parts umpires live in
An umpire file is short, adversarial, and heavily documented. These are the parts that matter.
Claim File Hub
Every document, photo, estimate, note, and task organized per claim file — searchable and audit-ready.
Documents
Collect, organize, and version policies, estimates, correspondence, and evidence per file.
File Notes
Internal notes and activity history that keep the whole team aligned on every file.
Audit History
A complete, timestamped record of activity on every file for accountability and review.
Scheduling
Track appointments and inspections against the claim file.
Schedule Engine
Route-aware inspection planning, recommended times, and a booking approval queue.
Where umpires usually start
An umpire practice is usually one person, sometimes one person with scheduling support.
Solo operation
You take umpire appointments yourself.
Solo Professional$199/moInternal team
Schedulers and staff support the umpire on the same files.
Team$499/mo
Schedule Engine and Photo Engine are optional modules, priced separately. See pricing for full plan and module details.
Resources for umpires
Free, ungated guides and checklists for running organized claim files.
Run every claim file from one command center
Start a free trial and run a real file through intake, inspection, position, and closeout.