Property claim file software for attorneys and legal teams.
Organize evidence, estimates, documents, and communication for every property claim matter — with deadline tracking and appraisal and expert coordination in one workspace.
PreviewAn appraisal matter is an evidence problem first.
By the time a coverage or appraisal matter is contested, what matters is what the record shows and when it showed it. These five stages keep that record defensible.
Matter intake
The referral opens a file with the claim, the policy, and the parties on it.
Claim record
Loss details, correspondence, and status on one record with a history behind it.
Evidence
Documents and photographs organized per matter, with version history.
Appraisal coordination
The appraiser you engage works the file; submissions and revisions are recorded.
Resolution
The matter closes with a timestamped history of every action taken on it.
The stages the file actually moves through
The workflow as it is configured in ClaimFileHQ, stage by stage.
- Lead received
- Documentation reviewed
- Estimator sent
- Repair estimate received
- Waiting on expert reports
- Estimate & documents sent to carrier
- Negotiations with carrier
- Agreement is reached
- Waiting on payment from carrier
- File closed
What a contested claim record usually lacks
Evidence spread across matters
Estimates, photos, and documents for a property claim need to be organized and retrievable per matter.
Expert and appraiser tracking
Coordinating experts, appraisers, and their files is hard without a clear record on the matter.
Deadlines carry real consequences
Missed deadlines have stakes — task and deadline tracking has to be reliable and visible.
Communication history
A complete, organized communication and document history matters for the file and the case.
The parts attorneys live in
An appraisal or coverage matter is an evidence problem first. These are the parts that keep the record straight.
Claim File Hub
Every document, photo, estimate, note, and task organized per claim file — searchable and audit-ready.
Documents
Collect, organize, and version policies, estimates, correspondence, and evidence per file.
File Notes
Internal notes and activity history that keep the whole team aligned on every file.
Automations
Rules that route files, assign tasks, and send confirmations as events happen.
Audit History
A complete, timestamped record of activity on every file for accountability and review.
Reporting
Unified reporting across client workflows, users, and offices — even when each runs its own stages.
The workspace, on one open file
A look at the command center, organized around this role's workflows.
Where attorneys usually start
Start with your own matters; add the firm when paralegals work the same files.
Solo operation
You handle your own matters and the claim record behind them.
Solo Professional$199/moInternal team
Paralegals and staff work the same matters.
Team$499/moExternal assignment network
You coordinate outside appraisers on appraisal matters.
Partner Network$599/mo
Schedule Engine and Photo Engine are optional modules, priced separately. See pricing for full plan and module details.
Resources for attorneys
Free, ungated guides and checklists for running organized claim files.
Run every claim file from one command center
Start a free trial and run a real file through intake, inspection, position, and closeout.