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ClaimFileHQ
Product

Changelog

Notable product changes, newest first. Dates are the dates the change shipped.

September 2026

  • A firm can upload its logo, and the people who reach its pages without an account see it.
  • The shared scheduling link offers five recommended times and a way to ask for another date, with the alternative dates shown as a month.
  • An organization decides how its automated email signs itself.
  • My Day is the appraiser's daily route rather than a list, and it measures the drive between stops.
  • The Scheduling Queue is one workspace: the map, the recommended clusters and the queue share one selection, and the queue shows the plan — itinerary, route, and the reasons behind each recommended time.
  • A scheduling batch shows exactly which files it contains before it is generated, and every requested file ends in a recorded state.
  • Recommended Clusters take the route into account, and the scheduling map shows the status of the work on each pin and can locate addresses that had no pin.
  • Choose which connected calendars inspections are written to and which ones block time.
  • An appraiser can mark time away in My Availability, and a file's inspection deadline is shown there and respected by the optimizer.
  • In Partner Network, an assigned professional who has the Scheduler can reach it, and a manager can no longer rewrite that professional's Scheduler settings.
  • The public booking link no longer double-books over a connected calendar, and an unreadable calendar no longer confirms a booking.
  • A connected calendar shapes the times offered, a booked inspection lands on the appraiser's calendar exactly once, and My Day shows external calendar events as context. Connecting a second calendar provider keeps the first.
  • Scheduling recommendations explain their reasoning, follow-ups go to the contacts chosen for them, and the queue can be seen on a map.
  • A public booking confirms to the customer, and one history shows who sent each request.
  • Inspection scheduling is one workflow with one inspection per file, and the recipient is chosen where the request is sent.
  • The application is usable on a phone.

August 2026

  • A scheduling request can be sent directly from a claim file.
  • Each organization controls its own booking form, and a gate code entered at booking reaches the appraiser at the gate.
  • A customer can export their data.
  • Customers manage their own billing account in the app: the subscription page is reachable from the header and states the trial, and a consolidated invoice itemizes its lines.

See the current product, not the list.

Everything above is live in the application. Start a trial and run a real file through it.